Ordering Questions
How do I change or cancel an order?
While our policy dictates that no changes may be made after an order is submitted, we understand that mistakes happen. If you’ve entered an incorrect shipping address or contact information, please reach out to our customer service team as soon as po
Do you offer price adjustments?
Price Adjustment on Markdowns. We will gladly honor a one-time price adjustment on full-price merchandise which was marked down within 7 days from the order date of your item. The price adjustment credit will be issued to your original form of payme
What do I do if I receive the wrong item in my order?
We're sorry to hear you received the wrong item in your order! Please reach out to our team via email at [email protected] for assistance. Be sure to include the name(s) of the incorrect item(s). Please include photos of the item you
What do I do if my item(s) arrives damaged?
We’re sorry to hear that your item(s) arrived damaged!Please email our customer service team at [email protected] with images of the damage on the garment. Please also include photos of the inner tags so we can verify the style number a
What do I do if I am missing items from my order?
We're sorry to hear you are missing an item from your order! Please reach out to our team via email at [email protected] for assistance. Be sure to include the name(s) of the missing item(s). Please include photos of the packaging you r
Can I use multiple promo codes on one order?
Only one promo code per order. Promotions and discounts cannot be combined.