How do I change or cancel an order?Updated 8 days ago
Once an order has been submitted, it cannot be changed or canceled. This includes updating the shipping address, changing items, modifying or replacing promo codes, or canceling the order. Orders are sent for processing immediately, so changes may not be possible.
We understand that mistakes happen. If you’ve entered incorrect shipping or contact information, please reach out to our Customer Care team as soon as possible with the necessary corrections. While we’ll do our best to assist, please note that changes can only be accommodated within a very limited timeframe and are not guaranteed.