What do I do if my item(s) arrives damaged?Updated 8 days ago
We're sorry to hear that your item(s) arrived damaged.
Please email our customer service team at [email protected] with photos of the damage to the garment, along with photos of the inner tags so we can verify the style number and country of origin. We're specifically looking for a small white tag with two lines of text, usually found beneath the care tag. If that tag isn't visible, this information may also appear on the back of the care tag itself.